Advanced Clinical Communication in the Management of Functional Disorders
Increase patient satisfaction and reduce costs
A one-day training programme that provides healthcare professionals with the tools to:
Rapidly build Rapport • Help the patient Relax • Ease patients’ anxiety and symptoms • Use less medication and improve the patient experience
Topics include:
- The power of words and positive suggestion
- Taking a therapeutic history
- Ways to establish rapid rapport
- Ways to change patient’s focus of attention and elicit the relaxation response
- Eliciting and utilising the patient’s resources
- Imagery and metaphor – effective tools for change
- Ways to reduce anxiety and discomfort
- Ways to give the patient more control over their symptoms
Learning objectives:
By the end of this one day workshop participants should:
- Understand the integration of mind and body
- Be aware of the nocebo effect of words and how to minimise this negative effect by utilising different types of words and phrases
- Be able to take a therapeutic history, eliciting the patient’s strengths and abilities whilst minimising a negative focus
- Be able to establish rapid rapport with their patients
- Know several different ways to change the patient’s focus of attention and elicit the relaxation response
- Be able to utilise client generated imagery and metaphor as effective tools to reduce anxiety and discomfort and to give more control to the patient
- Be aware of how best to give positive suggestion to the patient
- Be able to teach the patient ways to set and achieve their goals
- Be able to teach patients simple tools to reduce their own anxiety and increase their control over their symptoms
- Understand processes by which functional symptoms may arise
To make a booking please contact us. BSCAH charges £500 for up to 10 participants and £750 for up to 20 participants. Please contact National Office if larger numbers are envisaged.
E: natoffice@bscah.co.uk
T: 07702 492867
Postal address: Mrs H Dwyer, c/o Hollybank House, Lees Road, Mossley, Ashton-u-Lyne, Lancs OL5 0PL
